MS
Muhammad S
1 reviews | Active since Feb 2017
12 Aug 2025, 08:50
Communication for power flex
Good day Marley and Jeremy,
We were in touch regarding my powerflex not being activated. It has been 2 weeks since I have heard from yourselves. I have once again tried to sign up for the service but there has been no change. Kindly note that my data and voice bundles have been depleted. Please attend to the above urgently and let us bring this matter to a close. Kindly be in touch with me on my direct email and cell number regarding this matter. Muhammad Hamzah Soondka.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
12 Aug 2025, 14:24Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Aug 2025, 14:24
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
12 Aug 2025, 16:44Dear Muhammad H,
As discussed, you will attempt to re-activate the PowerFlex service once you have used your remaining 40GB data bundle. Please note that we have also responded to you via email for your convenience.
Regards,
Vodacom Consumer Website Team
As discussed, you will attempt to re-activate the PowerFlex service once you have used your remaining 40GB data bundle. Please note that we have also responded to you via email for your convenience.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Aug 2025, 16:44
Official
Dear Muhammad H,
As discussed, you will attempt to re-activate the PowerFlex service once you have used your remaining 40GB data bundle. Please note that we have also responded to you via email for your convenience.
Regards,
Vodacom Consumer Website Team
As discussed, you will attempt to re-activate the PowerFlex service once you have used your remaining 40GB data bundle. Please note that we have also responded to you via email for your convenience.
Regards,
Vodacom Consumer Website Team
Best regards,