CS
Caspar S
1 reviews | Active since Apr 2012
13 Dec 2023, 17:03
Communication company that does not communicate
I logged a call to report the situation 2 weeks ago. My patience is growing thin and Vodacom happily takes my money and still deliver no service, nor provide any feedback on when or if they will ever fix their tower. Any kind of feedback would be greatly appreciated.
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Replies (2)
Vodacom's replyOfficial
14 Dec 2023, 07:27Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Dec 2023, 07:27
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
CS
Caspar S's updateReviewer Update
14 Dec 2023, 12:25Thank you. I have received a phone call from Dean. Waiting for feedback from the network team.
CS
Caspar S's update14 Dec 2023, 12:25
Reviewer Update
Thank you. I have received a phone call from Dean. Waiting for feedback from the network team.