Communication business with no communication....pathetic

<p>I have complained and complained for over a month now about my account that they over charged me on and my phone that they still need to fix under warranty. I am now fed up. Each time they say a consultant will phone me back but after the fourth attempt from my side and no attempts from their side I am now fuming. Its strange that a company whose business is communication HAS NO COMMUNICATION S****S OR MAYBE JUST DON'T CARE. I am moving to a different service provider as soon as possible!</p>