SR
Selwyn R
1 reviews | Active since Nov 2009
20 Dec 2023, 12:34
Communication
Communication channels are so confusing. One gets told to use certain email addresses. None of them seem to be working. Get told to use TOBI. That chatbot is so unhelpful. I had 1gig data. Seems to have disappeared without an SMS to confirm
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Vodacom's replyOfficial
20 Dec 2023, 14:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Dec 2023, 14:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team