IG
Ilecoven G
1 reviews | Active since Jan 2018
11 Aug 2021, 07:21
Communication
Vodacom gave me a R199 sim card for 10Gb data per month. I missed a payment and they blocked my sim card. Ever since then Vodacom never send me a Statement, email or contacted me for payment arrangements. All I see is money increasing on my credit profile. Will they give my data for the time my sim card was blocked when the money is paid up And why No form of communication making my credit look bad.
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Vodacom's replyOfficial
11 Aug 2021, 07:28 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Aug 2021, 07:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Ilecoven G's updateReviewer Update
11 Aug 2021, 15:07This is so unfair towards me I was not notified in any form whatsoever and even by your consumer friend. I think this is very unfair
IG
Ilecoven G's update11 Aug 2021, 15:07
Reviewer Update
This is so unfair towards me I was not notified in any form whatsoever and even by your consumer friend. I think this is very unfair