Communication
<p>I was retrenched last year. I sent an email to Vodacom for a notice, I got the automated email response. I sent another email with my retrenchment forms and other documents. once again I got the automated response. I am still unemployed and cannot pay my last payment. I received an email that my account has been handed over to debt collectors. </p> <p> </p> <p> </p> <p> </p>
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
05 Jan 2017, 12:11Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 Jan 2017, 12:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,