1 reviews | Active since Feb 2015
Common iPhone problem unrepairabl at Vodacom
So disappointed in Vodacom.<br> As a proud Vodacom user, my phone started with a no network or Searching notification. <br> After visiting countless Vodacom Stores and concluding that this problem is common with no solution. I got the sad news from Vodacom that the device is un-repairable according to them. They expect me to pay an amount of R3650 for a new device, while my current Phone is 16months old and that I am due for an upgrade in April 2016.<br> I feel for the money that I pay for the device and the way I handle it with no external damage to it, that this is unacceptable. Made me think why there are iFix stores and if this Apple brand is really as good as I proclaimed it to be, and why Vodacom only gives a year warranty.<br> This is the least I can say after all the time wasted and inconvenience the iPhone and Vodacom has caused me. <br> Hoping for a better solution than giving more money to something unnecessary.<br>
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
