COMMENDABLE!

On 20 April I complained about the shoddy service of a Vodacom store in Centurion. Dominic Chinnian of Customer Care contacted me on 21 April - he persisted until he got hold of me. He listened and made sure he got all the facts, and then apologized on behalf of Vodacom. He said they would follow up, and I believe him. It's right to complain, and its right to expect action. Vodacom came through, and although this should be standard practice, it's still commendable. Thanks Vodacom!