BC
BRIAN C

1 reviews | Active since Jul 2010

07 Feb 2020, 13:21

Come on Vodacom,since 2013 i have been asking for signal

Come on Vodacom, I have been *****ing no signal in my area since 2013, you keep on telling me that you are going to put a new site to boost signal. If i walk into the veld across the street i get 3G,however where ever there are houses in this area,we have no signal not even 1 bar. How can you even consider 5G,when you can't supply what we pay for here are previous references EC-ZHTM-2IG*** PC-ZH4X-3P2GGI PC-0W01-2VC9QX EC-0C5S-284273 Please this is past a joke, i can't run a business without a cell phone.I need money to pay you, or don't i pay if i can't use your signal, because thats what i pay for

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Replies (1)
Vodacom
Vodacom's reply07 Feb 2020, 14:19
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team