Come on man, just wake up !

I got a notification that my data bundle was used up yesterday morning. So first the Vodacom website and USSD were down for hours. Then eventually when I got into the website, it looked like it would let me buy a data bundle, but couldn't give me a reference number, just an error message. Hours later, the data bundle was not visible, so clearly Vodacom was having issues... I went on the website again and requested a data bundle again. Once again it would not give me a reference number, just an error message and did not show any data bundle. Also I got no SMS confirming the data bundle like I usually do... so I waited another hour or two. Then I saw the amount for the data bundle was deducted from my account twice - AND I STILL DON'T HAVE ANY DATA BUNDLE AVAILABLE. So I called customer care. A very friendly operator said she would fix it for me, but this morning I HAVE THREE DATA BUNDLES AND MY BILL IS OVER R1000 !!! What is going on with you Vodacom ?!?!?