Come now guys

Been a customer with Vodacom for over 10 years, despite numerous issues (******* price increases, charging me for data not used, promising things and not delivering, I could probably fill a book with all the issues). Anyway, I've stuck with them, as they generally seem to sort the issue out. <ol><li>Numerous times when I've dealt with them, they've asked the standard security questions, one of which is the debit order date. I was never corrected, and I assumed that it was the 8th. I advised a rude consultant of this (Monday 03 June) and he advised me to provide proof that the debit order went off then and that Vodacom had never corrected me on the debit order date. I duly did so, then I was told that I wasn't corrected as only 2 out of 3 security questions need to be answered (complete change in their story). I asked if this is the case, then someone who knows who I bank with, my debit order date and my address can access my account. I have not received an answer...

That's my first issue...</li>

<li>Due to their lack of communication of the otherwise, my debit order bounced. Their fault, yet they refuse to reverse ridiculous fee for the Debit Order bouncing</li>

<li> They charged me for this Debit Order bouncing (Look at that the Debit Order went off today - the <b><u>8th</u></b>) but no where on any invoice or statement is this amount reflecting. If you are so persistent, at least give me proof of what I am being ********** for. </li> <li> Every one of your consultants has told me to check the MyVodacom website or the app. It's so useless, it told me that I had paid the bounced debit order in one section and that it was outstanding in another section</li> </ol> <B><font size="+5">YOU GUYS SUCK </B></font>