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Zodwa N

1 reviews | Active since Dec 2017

13 Dec 2017, 11:17

Collusion of Vodacom with AirG Gold and Opera Telecom

Vodacom allowed AirG Gold and Opera Telecom to bill my account. In both instances I never subscribed for these services. This is very poor customer service from Vodacom. Their call centre has been unhelpful.

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Replies (1)
Vodacom
Vodacom's reply13 Dec 2017, 11:57
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team