COLLECTOR STOLE MY MONEY BUT VODACOM DOES NOT CARE !!!!!!!!!!!!!!!!!!!!

I am utterly without words, for a large company they have no idea what they are doing.

I was handed over to a lawyer MJB payed them for almost 2 year, woke up one morning with a message from my bank that the funds have been retuned and the beneficiary has been removed .....the account does not exist anymore I phoned the number on the internet for MJB and no answer.

I phoned Vodacom who advised the file has been handed back to them, i asked them for a settlement and a statement as i am ready to clear this account from my name....nothing received.

Sent numerous mails...not 1 reply.....phoned numerous times....nothing received... this was going on for almost 3 months they clearly dont want their money and then the shock.

Received a phone call from another collections company i have been handed over AGAIN!!!!!!!!!!!!!!!!! AFTER I HAVE ASKED NUMEROUS TIMES OVER THE PHONE AND IN WRITING THAT I WANT TO PAY THEM!!!!!!!!

Now i am dealing with another company that has no idea what they are doing. They managed to get my statement from Vodacom and the money I have paid has not all been allocated. I have proof I paid each month but according to their statement i did not pay from Nov 2023 till May 2024.

So the original lawyer stole my money and the new collector is saying....O sorry this has nothing to do with us.

Now I get a settlement amount that can be less if they just allocate all my payments but no one is assisting.

How do i resolve this as my money has been ****** and Vodacom is just washing their hand not their problem but IT WAS THEIR APPOINTED COLLECTOR