<p>I have had an account with Vodacom since date of inseption. I am trying to apply for finance to find that Vodacom that they have listed me as a slow payer. When i called them i was informed that i am in fact a good payer and did not know how this happened. The put me through to collections to be told there is nothing they can do for me until my contract is up in another 17 months or so. So now i am unable to get fiance on my new vehile. I have been trying for the last 4 days to speak to a senior manager in LEgal or Collections by you cannot get through to the legal contact no ********** . Shocking service to say the least.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Hi,
I have still not heard from Vodacom !!!
Hi,
I have still not heard from Vodacom !!!
Dear Diane,
Feedback provided.
Regards,
Cassandra
Best regards,
Dear Diane,
Feedback provided.
Regards,
Cassandra
Best regards,
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