Hellopeter
Share Your Experience
AK
Ankur K

1 reviews | Active since Oct 2021

11 Mar 2022, 10:36

Collection delay

Waiting for the device collection since 21/02 - made many calls to call center and every time they said, be patient as our time limit is 7 to 14 days, and still, no collection happened.

0
Replies (6)
Vodacom
Vodacom's reply11 Mar 2022, 11:08
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
AK
Ankur K's update14 Mar 2022, 12:20
Reviewer Update
HI Vodacom,
Still no feedback on this.??
AK
Ankur K's update17 Mar 2022, 13:42
Reviewer Update
Hi Randall,
Please give me a call, whenever you will get some time.
AK
Ankur K's update18 Mar 2022, 09:41
Reviewer Update
Hi Randall and Team,
Still no collection happen and waiting for the call from the collection team as promised by Randall - Can you please assist.


Thanks,
Ankur
AK
Ankur K's update21 Mar 2022, 12:15
Reviewer Update
Hi Team,

Still, waiting for the feedback here..??
By when should I expect a call or resolution ..??
AK
Ankur K's update23 Mar 2022, 08:43
Reviewer Update
Hi Team Vodacom, Any feedback..??