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Deon M
1 reviews | Active since Oct 2025
04 Mar 2026, 07:57
COLD TERRIBLE CUSTOMER SERVICE AND BAD SIGNAL
DO NOT USE VODACOM FOR INTERNET SERVICES. The signal is not great and when cancelling - i had to pay a cancellation fee which was fine. But these people refuse to send their banking details to make the payment. No personal interaction. Just cold emails sending back the documents you sent to them. Terrible service. And looking at their social media comments their reputation is getting worse by the day. Good luck to you lot. So glad i cancelled. Cant deal with unreliable signal AND terrible customer service on top of that.
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Replies (1)Vodacom's replyOfficial
04 Mar 2026, 10:03Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Mar 2026, 10:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
