COLD CALLING PUSHY VODACOM SALESPERSON DID UPGRADES?? PROMISED TO MAIL ME DETAILS BUT DID NOT VODACOM NOT COMING BACK TO ME

I was cold called from ********** 770 on the 26th November, the guy spoke very fast and we have terrible signal in the house. He promised to send me an email detailing the upgrades that were due. I was sent nothing. I WANTED TO CANCEL ANY CHANGES THAT WERE MADE DURING THIS PHONE CALL but have been unable to get anyone to do assist by telling me what was done. Since then I have phoned their call centre twice, where I was promised the information and nothing was sent. I was also spoke to Jennifer Phillips and begged for an account manager but she said we can’t have one. The cold calling call has caused me endless stress trying to find out what was ‘AGREED’ to on the phone. I have emailed on the 29th November and was promised a response within 24 hours. I am still waiting!! Have sent countless more with not one response.