LZ
Lindie Z

1 reviews | Active since Oct 2012

21 Aug 2025, 10:01

COACTIVATE WORST SERVICE PROVIDER FROM VODACOM

If I could give less than 1 star, I would - DO NOT USE Coactivate to upgrade your Vodacom contracts, how a company like Vodacom can actually use these people as contractors, blows my mind. They upgraded 2 packages to something I did not agree to. The consultant made promises of new prices and what it includes and we are now on a total different and MORE EXPENSIVE package than what we agreed on. They do no keep to their word, they do not deliver, in fact it has been almost 3 months waiting for my new device. WORST experience of my life, I will not renew any of my other business contracts with Vodacom, I am moving all my business! These people operate like ****mers, they make promised of Vodacom packages that does not even exist! Why does Vodacom not do their own upgrades????? Pathetic

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Replies (1)
Vodacom
Vodacom's reply21 Aug 2025, 10:15
Official
 Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards, 
Vodacom Consumer Website Team