Clueless contractors, poor service

What a joke of a fibre network provider. I live in Sunset Links, signed up in August 2020, and am seriously considering getting another provider like @Rain or @MTN. When I am connected, things run pretty fast and smoothly - the issue is that my fibre connection has been so volatile over the past few weeks that I have no confidence in using this provider anymore. I was chairing a meeting earlier this week, and my line cut 5 mins before the time.

Whoever you guys contract to set and maintain the fibre line is doing a really poor job. They open the area where all wires and stuff are located, and they just leave it as is for hours. When speaking to them, its clear they don't have a clue as to what they are doing.

To MTN, Rain, Telkom and any other provider, there are in excess of 220 houses in Sunset Links residential estate. If you want to find low-hanging fruit and get some strong and resilient value, try and find a way to secure contracts with us. I know many residents in this estate have not been impressed.