Clueless bunch of consultants

<p>I have never been sent from pillar to post like i have been today by vodacom. The call centre must just be shut down as the people from all the departments have zero knowledge about the company they work for. </p> <p> </p> <p>I bought a phone online on tuesday evening, upon checkout i noticed the picture of the item was the wrong colour and therefore went back and reselected the colour i wanted and it still came back as black on the picture and i proceeded with the purchase assuming that it was just a picture and I'd receive the right colour, i then just to be sure called in the wednesday morning to confirm the colour and i was advised that it would come in the right colour. I just received the item and guess what it's wrong and boy did it get worse just trying to get someone to assist me with rectifying the problem, i have been on the phone for an hour and still no help. was told to dial and was transferred to ********** , 082111, ********** , ********** 4 which was the number i dialed in the first place STILL NO ASSISTANCE nobody knows anything they just enjoy transferring people as its the easiest thing to do i guess.</p> <p> </p> <p>VODACOM REALLY SUCKS!!!!</p> <p> </p>