1 reviews | Active since Jan 2014
Clown School!
The saga continues, yet I am still without a phone service. I got an SMS from Vodacom last evening telling me they were dealing with my complaint. This morning I received an SMS telling me that the complaint had been closed. Presumably it has been resolved. Except it hasn't! nothing has changed except the fact that I cannot work as I don't have a phone. They also advised via this site that a consultant would contact me with regard to my problem. They haven't! Is this a multinational company we are dealing with, or a clown school? It is definately not acting like the former. If I was the CEO of any company that had published complaints of the magnitude of those appearing on this site, I would be seriously worried about the health and future of my business!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Trevor,
Thank you for your patience.
Our record reflects that you have been contacted and assisted with your query.
I do apologise for any inconvenience caused.
Regards,
UW
Best regards,
Dear Trevor,
Thank you for your patience.
Our record reflects that you have been contacted and assisted with your query.
I do apologise for any inconvenience caused.
Regards,
UW
Best regards,
