FW
Fiona W
1 reviews | Active since Jan 2019
07 Mar 2019, 05:15
Closing of tickets without communication
My ticket worth vodacom is closed now for the 3rd time without anyone contacting me. Dear Vodacom Customer. Your service ticket with reference number EC-1RYT-27B6AP been closed. Thank you Vodacom.
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Vodacom's replyOfficial
07 Mar 2019, 06:43 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Mar 2019, 06:43
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team