1 reviews | Active since Oct 2013
Closing of my Contract Account
Hi my name is Simphiwe Tshabalala Query Cellphone is ********** 620 I was on arrears on my contract account (I ********** -1) with vodacom. last year November the 29th 2017, i paid Vodacom the amount that they require me to pay for them to start opening my services as it was suspended. on the 7th, 14th, 19th, 27th of December 2017 i called their call center for them to restore my services but all their service assistance they couldn't help and they logged a calls for me. 2018 i have call again for the to restore but even this day i have not received help. i am so not happy with the service am getting from Vodacom South Africa.
i would'be highly happy if this query could be given the attention it deserve by Vodacom.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day,
Feedback has been provided.
Regards,
RM
Good day,
Feedback has been provided.
Regards,
RM
