Closed Vodacom Account Still Active and not uodated with Credit Bureau

I cancelled my contract in December 2019 and after my contract was closed R0.23 was added to my account. Since my account was closed the mysterious 'outstanding' R0.23 remained unpaid for MONTHS and was not debited from my account - which is what was the usual process when I was a contracted customer.

Since I am not with Vodacom anymore I was not aware of this issue. I recently app**** for a loan and was made aware of my credit record being absolutely destroyed over 23 cents!

I have spoken to numerous people at Vodacom and nobody knows where that R0.23 comes from and what it is for, so because of that nothing has been done.

Please send me a letter and statement confirming that this account was closed months ago closed and settled.

Please update the status of account number on Experian and credit bureau