1 reviews | Active since May 2016
Closed Account Handed
<p>In 2013 I closed my Business accounts with Vodacom as the company stopped doing business.</p> <p>Now 3 yrs later I get harassed by MBD with continuous SMS's and phone calls. I have sent them the documentation requested and it stopped for a while and then it started again.</p> <p>I sent mails again to the original person with no response and after persistent requests for feedback later got a response that it was sent back to Vodacom ” Kindly note that the account has been closed on our side as per Vodacom’s instruction”</p> <p>This is really pathetic service from Vodacom that this was allowed to continue for so long and MBD for this not to be resolved after requests to investigate.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
