TL
Thato L
1 reviews | Active since Oct 2019
06 Jun 2022, 12:52
close the damn account!!
Dear Vodacom, please note that I have settled the account in March through VVM debt collector, to date my account hasn't been updated although i have been making unenumerable calls rearguing this matter, and this intolerable at all.
Not to mention your rude consultant Sanaliswe Makhazanele from collection department. That woman she is disrespectful and i contribute to her living, she needs to be taught a thing about customer experience. she tells me about having system error for the past two month. she mustn't test me i dont mind to drive to wherever her office is.
close the damn account i dont owe you
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Replies (1)Vodacom's replyOfficial
06 Jun 2022, 14:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Jun 2022, 14:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
