ZSM
Z'Nelly Simelane Mkhwanazi
1 reviews | Active since Aug 2019
09 Nov 2023, 19:35
CLOSE THE CONTRACT AND PAY ME MY MONEY
I have been charged even when i have asked many times to close y contract, I'm receiving statements and i need them to pay me for the 2 months they already changed me while i have communicated that i don't want this contract anymore. Kindly pay me my money and stop charging me going forward.
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Vodacom's replyOfficial
10 Nov 2023, 07:25Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply10 Nov 2023, 07:25
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team