SN
Sfundo N

1 reviews | Active since Jul 2021

21 Jun 2024, 11:39

Close that account and update my credit profile

Hi What's the point of paying my debts if you not gonna update my profile. ? What is going on between you and TSL legal cz it looks like someone is sleeping on duty between the two of you. I have sent you my proof of payment and a paid up letter but nothing has been done. This is infuriating cz I have settled this account long time ago but your legal team seem to be useless. Do your job and stop being lazy.

0
Replies (3)
Vodacom
Vodacom's reply21 Jun 2024, 13:42
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team 

SN
Sfundo N's update21 Jun 2024, 14:17
Reviewer Update
I don' want no consultant wasting my time. I need you to do what I have asked. Finish.
SN
Sfundo N's update24 Jun 2024, 00:40
Reviewer Update
Hi

Thank you very much. The matter has been resolved at last. Thanks again.