LO
Lucas O
1 reviews | Active since Jan 2014
15 May 2020, 09:28
Close complaints without resolution, ask for email but not providing email address
Support staff sends you a message to email them, but not provide the proper email address.
Moeriedah Fredericks, closes the complaint as fast as possible and asks me to sent an email without providing the email address.
direct.optout vodacom.co.za is not an email address.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
15 May 2020, 11:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 May 2020, 11:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
LO
Lucas O's updateReviewer Update
07 Jul 2020, 16:45Not yet resolved.
I had to reopen the complaint again.
I had to reopen the complaint again.
LO
Lucas O's update07 Jul 2020, 16:45
Reviewer Update
Not yet resolved.
I had to reopen the complaint again.
I had to reopen the complaint again.