CLOSE ACCOUNT WITH IMMEDIATE EFFECT!

5 Months ago I noticed that my premium of R282 increased to R554. I queried it and asked for the 2 year contract to be cancelled. Cell no ***. After being on the phone for 80 + min only one call, then another of 30 min and another of 20 min this contract has still not been cancelled. They said i needed to pay for my months notice which I did, however they keep taking money from my account. I have called the cancellations line on *** numerous times quoting the number but I just to get put through. Then I call customer care and the same thing - I cannot get through. They told me the calls were recorded which I hope is true so that they can go back on the history and see how much I am BEGGING TO CLOSE THE ACCOUNT. Then Vodacom offers the same account to me at R199 pm. Again I tell them PLEASE CLOSE THE ACCOUNT. They promised to email me with a confirmation of the calls with a reference no. That too has NEVER HAPPENED. I am now furious and that is why i am positing this on Hello Peter. This will always be my very last resort. PLEASE CANCEL THE ACCOUNT - STOP TAKING MONEY THAT HAS NOT BEEN AUTHORIZED TO TAKE! I don't even want it for R10 p.m. PLEASE CANCEL THE ACCOUNT! How many times must i request for this to be CLOSED????????? And how many more times are you going to ***** money from out of my account? PLEASE CANCEL ACC NO I***-3. This account is also to be taken off of Experien as a "CLOSED ACCOUNT" Should money be taken from my account one more time I will be reporting this to the ***** department.