<p>Vodacom called me this morning to inform me that my number had a sim swap request and they will like to confirm if my details but I've lost my number and my money cause i have internet banking.</p> <p> </p> <p>When I called in the consultant told me that they expreince this daily and it happens even with their Vodacom log in details to ***** customers.</p> <p> </p> <p>My issuse is that if vodacom gets these cases daily and their aware of this, what is been done?</p> <p> </p> <p>I can imagine that 1000 of people get *****ed everyday.</p> <p> </p> <p>So are my personal ddetails not safe with vodacom if they can asses my personal information and theirs so easily?</p> <p> </p> <p>I would like Vodocom to actually put on a investigation and put they customer at ease cause I'm now also broke because its so easy for them to be cloned considering that my personal details.</p> <p> </p> <p>I need help.....</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
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