Clients being ******

One thing I can guarantee you is that Vodacom is going to start losing cutsomers if they continue to run their business if they continue to run their business the way they do...All along my 2 contracts came up to R685.59 and I decided to cancel my 3GB wifi contract which is past it's upgrade date, the agent I spoke to advised it would be cancelled end of Feb, but however I just checked my statement for much and now it is R770.29...instead of my contract going down to R514 it goes up to R770.29..and I was also charged a pre mature cancellation fee...for what?? because not so long ago one of your agents called and tried to get me to take up a new contract and she confirmed my 3GB wifi was due for an upgrade in November...as far as I know my bill for end of March is supposed to be R514.....please stop trying to rob your clients....we are not as stupid as you think we are, please correct this ASAP or I will be forced to cancel my other contracts with Vodacom