CR
Charles R
1 reviews | Active since Nov 2009
08 Apr 2022, 17:15
Client since 2004, time to move!!!
Unable to rate ZERO, one is to high. Have been a customer with Vodacom since 2004. Tried to upgrade my main account but got told I need to pay 14k up front for the iPhone 13. NO ALTERNATIVES, NO REASON FOR THIS NEW REQUIREMENT!! Time to move to a SP that wants my money. You will be loosing 2 accounts very soon and I'll be speaking to friends and family to also move away from VODACOM!! Great business model, chase clients away, good job!!
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Vodacom's replyOfficial
09 Apr 2022, 10:53 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Apr 2022, 10:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team