HK
Hendrietha K
1 reviews | Active since Jun 2020
25 Mar 2022, 19:10
Client nightmare
I have lodged a complaint after peiple phoning me but they can not get theough. And no idication of their calls shows on my phone. But can make calls.
Up till now no response or fixing of this error. Even made arrangement where I want to settle account in full. But when you phone all you get is Tobi.
Very dissapointing
Helpful (0)
Replies (3)0
Replies (3)HK
Hendrietha K's updateReviewer Update
25 Mar 2022, 19:11The case number is 002C4aH3JXJA6DG4
HK
Hendrietha K's update25 Mar 2022, 19:11
Reviewer Update
The case number is 002C4aH3JXJA6DG4
Vodacom's replyOfficial
26 Mar 2022, 12:46 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply26 Mar 2022, 12:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
05 Apr 2022, 16:32Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly contact the Subscriber Collections Division on *** as they are best equipped to assist.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
Vodacom's reply05 Apr 2022, 16:32
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly contact the Subscriber Collections Division on *** as they are best equipped to assist.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,