Clever, but not an honest business practice, I would say. (But then what should one expect from Vodacom?)

How Vodacom seem to be cheating THOUSANDS of customers: Vodacom's trick is simple: -

1. They sell package as a "No Modem @R299 Reduced Sub PM" package for 24 months. (See the attached 70681). R299 per month? That is cheap, you would think... 2. But they break it down as - * a "300GB Home WiFi Bundle" for R1099 * less a "Monthly Handset Instalment" of R-800. (There isn't any handset.... because you only get a data sim!), * giving a total monthly charge of R299. 3. A few months later, they now apply a "3%" price increase. They apply it to the full data charge of R1099, but not to the discount amount 4. The result is a real increase of 11%, which they advertise as 3%...

Clever, but not an honest business practice, I would say. (But then what should one expect from Vodacom?) I have so far exchanged with Vodacom 17 emails on the matter. They have conceeded that the price increase was wrong, and even refunded some of it.

But they still continue to invoice and debit (me and thousands other customers) the wrong amount, every month!!!! And I have not managed to get them to change it.