QB
Quintin B

1 reviews | Active since Dec 2010

13 Aug 2015, 10:14

Clearly they think they are above the law

On the 2nd of August I sent Vodacom a request to stop receiving their ******* communications regarding the Vodacom millionaires competition to my 072... number. I explained why it is ******* (ECT Act 2004, section 45 (1) (a)) and that I wanted to unsubscribe (Chapter 45, Section 4).<br> <br> Not only did I get a reference number (004Q~QS4Z) but I was told that they would contact me within 24 hours. I also requested that they put it in writing that they have in fact unsubscribed me. So far they have done nothing: I still receive the ******* SMS, and they have not contacted me to date.

0
Replies (1)
Vodacom
Vodacom's reply13 Aug 2015, 14:37
Official
Hello qjb,

Thank you for your posting. We sincerely apologise for the inconvenience you have experienced.

A consultant will make contact with you in due course to assist with your query.

Kind regards,
Vodacom Consumer Website Team