1 reviews | Active since May 2011

14 Feb 2017, 13:24

Clearing with Legal

<p>I had a contract with vodacom more than two years ago, I paid them about two years ago.</p> <p> </p> <p>I tried applying for another contract with them recently and I was told I need to speak to their legal department to remove whatever "hang"they have to my name.</p> <p> </p> <p>Intially when I called I was told that it can be done after an hour, that was Wednesday 8th.... When I called later I was told it takes about 24 hours, I was cool with that..... to this date that is note done and I keep on being told 24 hours. I just want to know how many 24 hours are we talking about?</p>

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Replies (2)
Vodacom
Vodacom's reply14 Feb 2017, 14:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update16 Feb 2017, 08:31
Reviewer Update

I havent received a feedback from you guys.