mZ
madaka Z

1 reviews | Active since Jul 2011

05 Feb 2025, 04:42

Clearing *****ulent record on my name: I***

Hi Vodacom Why my life must stand for your failed security system that allowed someone to *****ulently open account under my name? I reported this on the 19 December 2024 to date you cannot clear my name. I have been battling to get hold of your ***** dispute team and no one else can give me confirmation that this was *****ulent, and this is badly affecting my plans for this year. Cc ********

0
Replies (2)
Vodacom
Vodacom's reply05 Feb 2025, 08:08
Official
Dear Customer, 

Thank you for making us aware of your complaint. 

Kindly be advised that a consultant will make contact with you in due course to assist with your query. 

***Please note*** Beware of phishing ****s. 

Vodacom will not contact you via WhatsApp to request your personal details. 

Regards, 
Vodacom Consumer Website Team 

mZ
madaka Z's update05 Feb 2025, 08:21
Reviewer Update
Looking forward