mZ
madaka Z
1 reviews | Active since Jul 2011
05 Feb 2025, 04:42
Clearing *****ulent record on my name: I***
Hi Vodacom Why my life must stand for your failed security system that allowed someone to *****ulently open account under my name? I reported this on the 19 December 2024 to date you cannot clear my name. I have been battling to get hold of your ***** dispute team and no one else can give me confirmation that this was *****ulent, and this is badly affecting my plans for this year. Cc ********
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
05 Feb 2025, 08:08Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Feb 2025, 08:08
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
mZ
madaka Z's updateReviewer Update
05 Feb 2025, 08:21Looking forward
mZ
madaka Z's update05 Feb 2025, 08:21
Reviewer Update
Looking forward
