BS
Brandon S
1 reviews | Active since Nov 2015
08 Dec 2020, 12:28
Clearing my name as my debt is paid in full
Good day
After trying to sort out my account via the phone and getting no where, i have had to resort to hellopeter. I received my DEBT PAID letter from the attorneys on the 21st of October and was informed that it would take 21 working days to be cleared from debt review. it is now the 8th of December and i am still on debt review. Kindly advise as to when my name will be cleared
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Replies (2)
Vodacom's replyOfficial
08 Dec 2020, 14:28Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Dec 2020, 14:28
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
BS
Brandon S's updateReviewer Update
31 Dec 2020, 11:18Well, it's been longer than 14 working days and nothing has changed. What You (Vodacom ) say now? Awaiting your next response or steps. Do you need any info from me?
BS
Brandon S's update31 Dec 2020, 11:18
Reviewer Update
Well, it's been longer than 14 working days and nothing has changed. What You (Vodacom ) say now? Awaiting your next response or steps. Do you need any info from me?