SN
Sikhumbuzile N

1 reviews | Active since Mar 2011

20 Oct 2017, 15:51

Clearing my Name and account

Good day please can somebody at Vodacom clear my account as i have a never ever skipped an instalment with my two contracts that i had with you guys . i am trying to get a new contract for my daughter and am old to settle my account because i still owe . Vodacom accounts department need to up their game beibg declined for something that i dont owe , your services is pathetic .

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Replies (2)
Vodacom
Vodacom's reply20 Oct 2017, 15:55
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply22 Oct 2017, 08:24
Official

Good day Diana,

As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Lucian