bL
brian L

1 reviews | Active since Nov 2015

27 Jul 2016, 12:50

claiming on ****** cellphone

<p>As my cellphone was ****** i went to the vodacom shop in middelburg mall to sort out my claim. all was done in good time but when it came to selecting a new phone the issues started. i was insured for R7500 but the only phone i was offred was R6000 as the price list i was show by the vodacom consultant. i reqeusted to explain what happens to the remaining R1500? but could not get an anwser?</p>

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Replies (1)
Vodacom
Vodacom's reply27 Jul 2016, 13:29
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team