Claim *******

I am very dissapointed in Vodacom insurance I have been paying my premiums and never missed even once, but they just denied my claim to fix my phone for broken screen. I have never inserted any sim card on that phone since it was broken now they telling me stories and declining my claim. This is very disappointing I have been with vodacom for over 18 years now, renewing contracts etc. Now I am getting this horrible service. I think its time to leave this provider. They must refund me all my premiums.