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Menzi M
1 reviews | Active since May 2020
22 Jul 2020, 08:45
Claim bot paid
I had a terrible experience with Vodacom insurance. I've laid a claim against a ****** phone and laptop. They only replace my phone and not my laptop. This claim has been ongoing since March 2019 and it has already been over a year. Worst experience ever. I am not going to renew any contracts with them. Horrible service.
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Vodacom's replyOfficial
22 Jul 2020, 08:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Jul 2020, 08:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team