PL
Patricia L

1 reviews | Active since May 2020

15 May 2020, 12:26

Claim

I currently have a cellphone contract with vodacom and had a claim for my cellphone so they can't help me because the model of the phone am claiming for its not available in their stores which I understand then asked if what options do i have as am working from home and using cell phone for work there was no options. I gave them options they still not considering that as well what a bad service i had from the brand I trusted now this has affected my Job as well wow

0
Replies (1)
Vodacom
Vodacom's reply15 May 2020, 14:10
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team