CIB Discount!

in Feb 2017, I migrated my contract from 10gig to 20gig at the price of R499 as stipulated by a consultant in your Cape Gate store. Upon first payment discovered that the price is actually R899. After many store visits, calls to call centre etc etc etc I eventually was given the lower price, ONLY to discover in Jan 2018 that the CiB discount on my contract was not made out for the duration of my contract which ended May2018 but was cancelled in November 2017 already! This lead to more calls and store visits to try and resolve this matter, as all they had to do was reinstate the CIB discount until my contract ended, but NO, some clever person/people at call centre/solutions dept keeps closing all my dispute calls. I'm trying to get this sorted for heavens sake! Even went back to the store and still waiting on the store manager to call me. Once still not resolved I call customer care again for the hundredth time explaining my little story. So long story short....they've gone ahead and blocked both my data and voice lines...after I've explained that I need these in order to work, after I've explained my little story, no one at vodacom seems to care! They pass the buck sending you from one dept to the next. You're sitting hours long on the phone trying to resolve an issue not caused by yourself but here I am trying to resolve an issue CAUSED by YOU! Why Vodacom? Why are you so ***********! Why do you love sending away your loyal customers? Why don't you keep your promises! Vodacom leaves nothing to be desired, just a bad taste in your mouth!