Christmas Ruined

<p>I've been due for an upgrade since the 7th of December, everytime I'd send a request to be contacted- I'd get a call back, but the upgrade was never complete. Had to deal with all kinds of things like people not having answers to the questions I had and them failing to get back to me as promised.</p> <p> </p> <p>Cutting a long story short, I decided to fill out an online form and was promised next day delivery- 4 days later I am still waiting. I decided to call customer service and was told the phone is being sent back to vodacom by the courier because they failed to get a hold of me, as if they ever tried!! I am besides myself with anger and disappointment as that was a gift for my mom for Christmas!</p> <p> </p> <p>Thank you very much Vodacom for trusting inadequate courier services to get things done and thus ruining special days for your clients! My relationship with you is constantly tried, but it seems I have battered woman syndrome because I keep coming back to your ****ty service! Thanks for nothing!! I am now being told to place another order after I placed 4 failed ones! **** you very much and I hope you have a better Christmas than mine- Hopefully you'll be able to make your mothers happy.</p>