Christmas blues
<p>As all South Africans are aware, the festive season comes with its own issues and as a result my smartphone found a new owner, my tablet needed data so I put my not so smart phone to use loading airtime onto said device and then hoping to convert this into data using vodacoms application, no problem yet, but when I had already loaded my airtime and selected the bundle I wanted my device told me that I had insufficient balance to do the recharge, which naturally seemed strange and so I refreshed my quick view of the balances, which showed that I had R0.00 and 2kb of data remaining, this I assumed to be a glitch so I called customer care today once everything has kind of settled down to normality... I got a patronizing response teaching me how to limit my applications data use on my tablet when I am on cellular data, and the consultant told me that it is possible that my data was consumed in the couple of minutes I took to click the bundle on vodacoms app.</p> <p> </p> <p>i just want to say that I find this highly unreasonable and that I believe the cellular service provider must be mad to charge R250 for less than five minutes of internet access with limited connectivity... vodacom shame on you...</p> <p> </p> <p>i will I'll be recommending that all my friends and family boycott this network, and moving my business elsewhere, I'm sure it will come with its own drawbacks but get real!</p>
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Dear Customer,
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***Please note*** Beware of phishing ****s.
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Vodacom Consumer Website Team
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Dear Customer,
Thank you for making us aware of your complaint.
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***Please note*** Beware of phishing ****s.
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Vodacom Consumer Website Team
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Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Vodacom Consumer Website Team
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Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
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Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
