MO
Mathilda O

1 reviews | Active since Jan 2012

07 Oct 2016, 07:55

Christiaan Joubert

<p>After days of torture with Vodacom Acc Dept and their Customer Service who are not contacting me back as promised or solving my problem I eventually went to Vodashop at Mall @ Reds.</p> <p>If it was not for Christiaan Joubert who assisted me and sorted out my problem online immediately I would have moved over to another service provider.</p> <p> </p> <p>Message to Vodacom: Please train your people at your Customer Service ( ********** ) and ensure they understand your system.</p>

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Replies (1)
Vodacom
Vodacom's reply07 Oct 2016, 10:10
Official

Dear Customer,

Thank you for your feedback.

This has been noted and forwarded to the relevant department to be addressed.

Regards,

Vodacom Consumer Website Team