NR
Nani R
1 reviews | Active since Nov 2016
17 Nov 2016, 12:21
chowing data without notice
<p>hi please be aware of vodacom services as it chows data without your notice and thhey say it has been used by you which we dont know how excatly used it, i have been using it for years now and all of sudden hey come up with stories very unhaay with the service they provide.</p>
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
17 Nov 2016, 12:59Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply17 Nov 2016, 12:59
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
NR
Nani R's updateReviewer Update
17 Nov 2016, 14:52I want my data back which was taken by Vodacom I lost almost 700mb without my notice.
NR
Nani R's update17 Nov 2016, 14:52
Reviewer Update
I want my data back which was taken by Vodacom I lost almost 700mb without my notice.
NR
Nani R's updateReviewer Update
21 Nov 2016, 14:40Hi the Vodacom app sucks
it doesn't work properly for this I have to call three people from customer care Vodacom and no one knows how to help the client and they give their own answers
my data is 2.37GB and when I open on the app it shows 1.37.
It shows correctly when I dail *111# and it doesn't show correctly on the app.
I have been waiting for this to see correctly on my app and it doesn't show up and called coustmer care guys they say funny stuff what they know and it is not retified till now
I don't want to call anyone else as they cannot understand what the problem it's time waste so I just deleted th e Vodacom app
please train the Vodacom employee properly
NR
Nani R's update21 Nov 2016, 14:40
Reviewer Update
Hi the Vodacom app sucks
it doesn't work properly for this I have to call three people from customer care Vodacom and no one knows how to help the client and they give their own answers
my data is 2.37GB and when I open on the app it shows 1.37.
It shows correctly when I dail *111# and it doesn't show correctly on the app.
I have been waiting for this to see correctly on my app and it doesn't show up and called coustmer care guys they say funny stuff what they know and it is not retified till now
I don't want to call anyone else as they cannot understand what the problem it's time waste so I just deleted th e Vodacom app
please train the Vodacom employee properly