LW
Laurelle W
1 reviews | Active since Jan 2013
19 Feb 2019, 16:30
Choose ANY other mobile service provider but vodacom
Been waiting since last week for Vodacom to sort out my issue. Conveniently phone me during hours I say that I am unavailable between (even though I have provided my contact table hours). I have already changed most of my family members to another network and am spreading the word far and wide. Absolutely shocking service
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Vodacom's replyOfficial
19 Feb 2019, 17:28Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply19 Feb 2019, 17:28
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team